Legal Agreements Built for MSPs
Combining real-world MSP experience with legal expertise, we ensure your agreements are robust, compliant, and tailored to your unique business needs.
Our agreements
Master Services Agreement (MSA)
$999
Sets out legal terms for all IT services provided to the client, with detailed provisions on liability caps, early termination fees, security interests, privacy compliance, confidentiality, intellectual property protections, and third-party goods and services obligations.
All other agreements operate under these terms.
Approximate Length: 18-20 pages
Includes: 2 hours of legal customisation time.
Managed Services Agreement
$999
Details the scope, inclusions, and SLAs for managed IT services, as well as key operational terms such as quantity reduction limits, fair use policy for support, and onboarding dependencies.
Approximate Length: 5-6 pages of terms (plus schedules for inclusions, SLAs and pricing)
Includes: 2 hours of legal customisation time
Statements of Work (SOW)
$499
Approximate Length: 4–8 pages + optional schedules.
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Backups
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Cyber Security
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HaaS, SaaS or IaaS
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Managed Network
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Managed Private Cloud
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Professional Services (Projects)
MICROSOFT CLOUD SERVICES AGREEMENT
$499
Covers term-based commitments, client responsibilities, cancellation restrictions, auto-renewals, and delegated admin access. Includes detailed schedules for 365 and Azure, and an SLA for the support you offer.
Approximate Length: 7-8 pages of terms (plus 3 schedules)
Any legal customisation time required is extra
CO-MANAGED SERVICES AGREEMENT
$549
Defines the shared responsibilities between the client’s internal IT team and the service provider. Covers support escalation paths, administrative access rules, liability boundaries, change management, and service exclusions. Includes optional configurations for Level 1 ownership (client vs provider), joint ticketing workflows, and co-managed tools or systems.
Approximate Length: 5-6 pages of terms (plus 2 schedules)
Includes: 1 hour of legal customisation time
How it works
1. Purchase Your Agreement
Choose the agreement you need and complete checkout.
2. We’ll Reach Out Within One Business Day
Our team will contact you to begin the customisation process.
3. Choose How You’d Like to Collaborate
Jump on a video call or handle everything via email — your choice.
4. Receive Two Hours of Free Tailoring (Where Applicable)
Our legal advisor will tailor the agreement to suit your MSP’s services, clients, and risk profile.
5. Final Delivery, Ready to Use
You’ll receive your customised, legally sound agreement — ready to send, sign, and use.
FAQ
What if the tailoring goes past two hours?
No problem — we’ll let you know in advance if it looks like we’ll go over. Any extra time is billed at our standard hourly rate of $200.
What if I don’t have an existing agreement?
That’s totally fine. You can start fresh with one of our ready-to-tailor legal agreements built specifically for MSPs in your geography.
Who does the legal tailoring?
All tailoring is done by our in-house legal advisor, who works with MSP agreements all day every day.
What if I need more than one agreement?
Each agreement is priced individually, but if you’re after a full legal suite, talk to us — we’re happy to package up a deal.
Is this the same as using a law firm?
Not quite — it’s faster, MSP specialised, and more cost-effective. We focus on IT service contracts and speak your language.
Can I make changes to the agreement after it's delivered?
Yes, you’ll receive a fully editable Word document, so you can adjust details as needed or reuse the base with future clients.
Do you offer ongoing legal support or updates?
We can — just ask. We offer additional review or support on an as-needed basis at our hourly rate.
